Mane Street first opened it’s doors in 2002. Its home is located in the heart of downtown Sault Ste. Marie ON, in an nearly 100 year old building with original 16ft. tin ceilings and maple wood floors. Since 2002, Mane Street has evolved from a tiny salon & spa to a 12,000 square foot complex with a fully licensed café and lounge, unisex salon and spa and full women’s fitness and wellness centre.

Mane Street has become a staple in the downtown core, priding itself on great customer service and a special experience every time. “It is truly a unique urban oasis.” Join us on the patio for a drink, some great food or treat yourself to a relaxing retreat! “We look forward to seeing you!” Like us on facebook to keep updated on the latest promos and events.

Free 2-Hour Parking is available at the rear entrance of the building in the Brock/Albert Parking Lot.  Please look for the Square One Mall canopy above the parking lot entrance door.  Main entrance to the salon, spa, deli and licensed lounge is at the front of the building, along Queen Street.


 

Spa Etiquette and Cancellations

 

Booking Appointments

Please call 705-253-4988 to reserve your appointment. A valid major credit card number is required at the time of booking to confirm your reservation.

Booking two to three weeks in advance is recommended to secure your best choice of appointment dates and times especially for spa parties or multiple bookings. Please inform us at time of booking if you would like to share a same treatment or not.

Please advise of relevant health conditions at the time of booking and when filling out your health form so that our technicians/ aestheticians can offer an experience tailored to your specific needs.

 

Minimum Age Requirements

Mane Street welcomes youth 16 years of age and over, and under 16 when accompanied by a parent or guardian. Health information is required by law from all guests regardless of age. A parent must provide written permission for massage and waxing for teens 13 to16 years of age and the parent must remain in the room during the service or give consent to receiving the service alone.

 

Cancellation

48-hours notice is required to cancel any multiple service appointments. 24 hours notice for single or double services. 2 weeks notice for wedding/spa parties. Please understand that you will be charged 50% of each service price if you change or cancel your appointment without the minimum notice. No shows will be a 100% charge.

 

Check In

Please check in at least 10 minutes prior to your first service to give yourself the necessary time to complete a universal health form. This information is accessed only by your technician/ aesthetician during your appointment, and is stored on a secure system.

It is important that the health information you provide is complete and accurate. This information is confidential and is a request that we now make for all aesthetics services. To avoid disappointment, please be on time. If you are late, it will result in a shortened appointment or a rescheduled appointment with applicable charges.

 

Why do we collect health information?

Health information is collected in order to promote a safe and healthy environment for our guests, to ensure continuity of information from one visit to the next, and to assist in customizing treatments to individual needs, particularly if there are medical issues or allergies which could have contraindications for certain products or services. Your health information can be updated annually or at your convenience.

 

Our Environment

Please help us preserve a tranquil environment by lowering your voice and turning off or down your cell phone.

Mane Street is a smoke-free facility. According to bylaws, smoking is not permitted in the building, under the overhang at the front of the building, within 9 metres of the entrance, or on our patio.

Children in the spa are not permitted unless receiving their own service booked on their own time. All will be accompanied by an adult. Special circumstances can be made for children services (eg.bday parties) when the full spa is reserved.

 

Serving of Alcoholic Beverages at Mane Street

Our café/lounge, patio, salon, spa and VIP area are all licensed. You must be 19 years of age or older and we begin alcohol service at 11am. All Ontario liquor laws apply.

 

Gift Cards

Mane Street Gift Certificates are available for purchase in the form of services, as Spa Retreat Packages, or as Dollar-Value Gifts in $25 increments. These are also good for Achieve Fitness & Wellness Centre. An excellent way to reward and recognize someone special. Spa Gift Cards can be purchased at the café/lounge, by telephone or online.

If you receive a Spa Gift Card for a package or service that you do not wish to use, you may use the dollar value of that Spa Gift Certificate towards any service you would like, however, Spa Gift Cards are non-refundable and cannot be redeemed for cash value. Remainders on Gift Certificates can be applied to future visits.

Gift Certificates issued for services and products are protected from price increases for twelve months from the date of issue. Spa Gift Certificates do not include gratuities and cannot be used for this purpose.

 

What to Bring and Wear

A robe, footwear and a secure space to store your belongings is provided. Almost everything else you need is here: shampoo, conditioner, body lotions, hairdryers, and flat irons for women. Please remember to bring your hairbrush, cosmetics and any other toiletries you may need.

If you have scheduled a day in the fitness/wellness centre, please bring comfortable, loose clothing for freedom of movement. Robes can be worn in common areas outside of change and treatment rooms. During your treatment your body will be professionally draped at all times so it’s up to you whether you disrobe completely or leave your undergarments on for massage and body treatments. Disposable underwear is provided for some body treatments.

If you are having a pedicure, we suggest that you bring open-toed shoes so your polish doesn’t smudge before it has an opportunity to harden. Polish can be dry, but takes 24 hours to cure. Mane Street is not responsible for lost or misplaced items. Valuables are best left at home or locked in a locker.

 

What to do: Shaving before a service/prep for wax service

Men receiving a facial should shave at least two hours before their appointment.

For body treatments we recommend that any shaving be done the day before because it is best not to shave on the day of an exfoliation. For wax services, hair should be a minimum of ¼ of an inch long and exfoliated to expose all of the hairs for best results. Also should avoid taking any blood thinners such as Ibuprofen within 6 hours of a wax or massage service.

 

Gratuities

Gratuities are appreciated, at your discretion. (10-20% is customary) Spa parties of 5 or more are subject to a 15% gratuity on services. Envelopes for gratuities are provided at check-out.

 

Deposits and Payments

If you wish to not give your credit card info over the phone, an e transfer, gift certificate (purchased online through paypal) or cash deposit can be made, in lieu of, to secure your reservation. All we be applied to your bill at check-out time. We accept Debit, Visa or Mastercard at the desk. All services must be paid in full upon completion of services.